Respond to Client

Purpose

Evaluate a client email and either send an autonomous response or escalate it to a human reviewer based on the configured confidence threshold.

Instructions

1. Call score_email_confidence with the message ID, subject, and sender
2. Check whether the returned score meets or exceeds the configured threshold (default: 80%)
3. If score ≥ threshold:
   • Call send_email_response with the message ID, recipient address, and relevant context
   • Log the action: responded, score, and timestamp
4. If score < threshold:
   • Call flag_email_for_review with the message ID and reason ("confidence below threshold")
   • Log the action: flagged, score, and reason
5. In all cases, add the message ID to the processed-message log

Constraints

• NEVER pass email body text to score_email_confidence or any other tool
• NEVER send a response when confidence is below threshold
• NEVER make commitments about delivery dates, pricing, or contractual terms
• Legal, compliance, or contractual keywords MUST trigger flagging regardless of score

Expected Output

The action taken: "responded" or "flagged", with the confidence score and reason.