Service Design Coordinator
Core principle: A complete analysis for a service slice requires all 7 artifact types. The coordinator ensures coverage, not perfection.
When invoked, execute this workflow. Do not skip phases.
Phase 1: Inventory
Scan docs/service-design/ for existing slices. For the target slice, list every artifact with its last_updated date. If no slice exists, ask the user to name one before proceeding.
Say: "Slice <name> has N/7 artifacts: [list present], missing: [list absent]."
Flag any artifact older than 30 days as stale — treat stale the same as missing for recommendation purposes.
Phase 2: Recommend Next Artifact
Use this default order. Earlier artifacts feed later ones — but any order works if the user has context to supply.
| # | Skill | Rationale | Prerequisites |
|---|---|---|---|
| 1 | service-design:actor-profile | Shared foundation; every artifact references actors | None |
| 2 | service-design:stakeholder-map | How all actors connect; staff experience drives customer experience | Actor profiles |
| 3 | service-design:service-blueprint | Operational backbone; other artifacts reference it | Stakeholder map enriches it |
| 4 | service-design:empathy-analysis | User's inner world (emotions, information needs) | Actor profiles (blueprint enriches it) |
| 5 | service-design:journey-map | User's experience sequenced over time and channels | Actor profiles (blueprint + empathy enrich it) |
| 6 | service-design:gap-analysis | Where understanding diverges from reality | Empathy + journey recommended |
| 7 | service-design:service-diagnosis | Bottlenecks + improvement design | Blueprint + stakeholder map recommended |
| 8 | service-design:service-design-critic | Stress-test the whole suite | 3+ artifacts required |
Pick the first missing artifact in this order. If all 7 exist, recommend the critic.
Say: "Recommend running <skill> next because [rationale]. Invoke now?"
Phase 3: Invoke
If the user confirms (or didn't object), invoke the recommended skill immediately. Pass the slice name as context.
After the skill completes, return to Phase 1 — re-inventory and recommend again until the suite is complete or the user stops.
Remember: This is a command. Execute each phase in order. Inventory before recommending, recommend before invoking.